Our comprehensive protocol, hygiene and safety program >>
July 1ST, 2020


News Garrafon Reopening

Cancun, Quintana Roo on the 1st of July, 2020.- With Mariachis, applause and joyful cheers, The Dolphin Company restarted the operation of Garrafon Park the 1st of July. Likewise, The Dolphin Company announced that its parks Marina Aquatours, located in the Hotel Zone of Cancun, Dolphin Discovery Isla Mujeres and Dolphin Discovery Puerto Aventuras, reopened their doors last week.

Garrafon and the parks of the The Dolphin Company family welcomed their first guests into a sanitized and safe environment with the implementation of their comprehensive 'Dolphin Cares' program and with the World Tourism and Travel Counsil (WTTC) “Safe Travels” protocols.

Local influencers such as Carla Vales, Jarro Álvarez, Alex Sánchez, Erika Honstein, Sebitastrip, Montse Pérez and Carla Cáceres, attended the reopening of Garrafon and enjoyed programs and activities at Dolphin Discovery Isla Mujeres. They had a first-row seat to the new and strict measures that The Dolphin Company has implemented in the face of this new normal. The influencers were impressed and pleased with the protocols implemented by the company.

“We are delighted to receive our first guests after a long wait of more than three months. We have implemented the necessary measures so our guests live their experience with us to the fullest, through the educational programs with marine mammals in our habitats and the activities offered by our parks. Our priority is the safety of all our visitors, collaborators, and of course the species in our care, so we will continue to ensure their well-being. We are committed to Quintana Roo and we add our effort to reactivate its beautiful destinations", said Eduardo Albor, CEO of The Dolphin Company.